Case reminders
List the reminders of a case
Newest first. Filter with status=active for the ones still to do.
Required scope: cases:read.
path Parameters
id^cse_[0-9A-Za-z]{22}… · requiredThe id of the case (cse_…).
query Parameters
limitcursorThe nextCursor of the previous page, with the same filters.
statusactive: pending, in_progress and overdue, the ones still to do.
Headers
Lelemon-Subaccount^sub_[0-9A-Za-z]{22}…The subaccount (sub_…) this request acts on. Only for the keys of a platform account; without it the request acts on the account itself.
List the reminders of a case › Responses
objecthasMorenextCursorAdd a reminder to a case
A task for a member of your team, due at a time. The assignee sees it in their tasks in the dashboard and gets the notice when it is due. It is signed with the author name of the API key, or its name.
Required scope: cases:write.
path Parameters
id^cse_[0-9A-Za-z]{22}… · requiredThe id of the case (cse_…).
Headers
Lelemon-Subaccount^sub_[0-9A-Za-z]{22}…The subaccount (sub_…) this request acts on. Only for the keys of a platform account; without it the request acts on the account itself.
Idempotency-KeyMakes the request safe to retry. Once it starts running, its final response (2xx, 4xx or 5xx) is kept for 24 hours and the same key gets it back, without repeating the effect. A request rejected before it runs leaves the key free. A replayed create omits the secret. The same key with a different request is rejected with 409 idempotency_key_reused.
Add a reminder to a case › Request Body
titledueAtWhen it is due, with the time zone.
assigneeIdThe member who has to do it. They see it in their tasks and get the notice when it is due.
descriptiontypepriorityAdd a reminder to a case › Responses
objectidcaseIdtitledescriptiontypeprioritystatuspending until someone completes or dismisses it. overdue when its time passed and nobody did.
dueAtassigneeIdcompletedAtcompletionNotecreatedAtupdatedAt