Lelemon
  • Get started
  • Use cases
  • Guides
  • API basics
  • Webhooks
  • SDK, CLI and MCP
  • API reference
  • Changelog
  • v1 (legacy)

interactive_unsupported_channel

HTTP status: 422 (Unprocessable)

Title: Interactive messages need WhatsApp

Cause

Buttons, lists and catalog messages only exist on WhatsApp. This case is on another channel. The message was not sent.

How to fix it

Send plain text with the text field. Interactive messages only go to cases on WhatsApp.

Set the parameter named below and send the request again.

Parameter: text

Every error carries requestId and the Request-Id header. Send it when you write to support.

All error codes

On this page
  • Cause
  • How to fix it