# case_message_limit_reached

**HTTP status:** 409 (Conflict)

**Title:** Message limit reached

## Cause

The case reached its limit of messages. Open a new case to keep talking.

## How to fix it

Open a new case to keep talking with this person.

Call the endpoint named below first, then send the request again.

Endpoint: `POST /v2/cases`

Every error carries `requestId` and the `Request-Id` header. Send it when you write to support.

[All error codes](/errors)